Privacy Policy
Last Updated: May 21, 2025
## INTRODUCTION
Night Watch Urgent Care ("we," "us," or "our") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.nightwatchurgentcarestoneridge.com]("Site"), including any other media form, media channel, mobile website, or mobile application related or connected to the Site.
Please read this Privacy Policy carefully. By accessing and using our Site, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
## HIPAA COMPLIANCE
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its regulations. This Privacy Policy supplements, but does not replace, our Notice of Privacy Practices that we provide to patients pursuant to HIPAA regulations. Our Notice of Privacy Practices describes in detail how we may use and disclose protected health information (PHI), as well as your rights regarding your PHI. A copy of our Notice of Privacy Practices is available upon request at our office or on our Site.
## INFORMATION COLLECTION
### Personal Data
We may collect information about you in a variety of ways. The information we may collect via the Site includes:
1. **Personal Identifiable Information**: Voluntarily submitted information which may include your name, email address, telephone number, date of birth, and/or similar information when you:
- Register an account with our patient portal
- Request an appointment
- Sign up for our newsletter
- Respond to a survey
- Fill out a form
- Submit a contact inquiry
2. **Health Information**: When using our secure patient portal, you may provide health information related to you or your child for the purpose of scheduling appointments, requesting prescription refills, or communicating with our healthcare providers. This health information is protected under HIPAA.
3. **Derivative Data**: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
4. **Mobile Device Data**: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
5. **Third-Party Data**: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
### Children's Privacy
We understand the importance of protecting children's privacy, especially in an online environment. Because our Site offers healthcare services directed toward children, we may collect certain personally identifiable information from children under the age of 13. However, we do so in compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.
1. **Parental Consent**: We only collect personal information from children under 13 with the consent of their parent or guardian. This consent is obtained during the patient registration process, either in our office or through our secure patient portal.
2. **Limited Information Collection**: We limit our collection of children's personal information to what is reasonably necessary to participate in the healthcare activities offered on our Site.
3. **Parental Access and Control**: Parents can review their child's personal information, ask to have it deleted, and refuse to allow any further collection or use of their child's information by contacting us using the information provided at the end of this Privacy Policy.
### Use of Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. By using the Site, you agree to be bound by our Cookie Policy, which is incorporated into this Privacy Policy by reference.
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may diminish your overall user experience since it will no longer be personalized to you.
## USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
1. Create and manage your patient account
2. Schedule and confirm appointments
3. Send appointment reminders
4. Process payments for healthcare services
5. Email you regarding your account or healthcare services
6. Fulfill and manage appointments, payments, and other transactions related to the Site
7. Send you educational information about pediatric health topics
8. Facilitate communication between you and our healthcare providers
9. Generate a personal profile about you to make future interactions with our practice more personalized
10. Monitor and analyze usage and trends to improve your experience with the Site and our services
11. Notify you of updates to the Site
12. Compile anonymous statistical data for research and analysis
13. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
14. Request feedback and contact you about your use of the Site
15. Resolve disputes and troubleshoot problems
16. Respond to customer service requests
17. Perform other business activities as needed
## DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
### By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
### Healthcare Operations
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
### Business Partners
We may share your information with our business partners to offer you certain products, services or promotions related to pediatric healthcare.
### Interactions with Other Users
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.
### Online Postings
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
### Third-Party Advertisers
We do not share your personal information with third-party advertisers for promotional purposes.
### Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
### Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.
### Social Media Contacts
If you connect to the Site through a social network, your contacts on the social network may see your name, profile photo, and descriptions of your activity.
## SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
### Health Information Security
We implement security measures in compliance with HIPAA Security Rule to protect your health information, including:
1. **Administrative safeguards**: Policies and procedures designed to protect your health information
2. **Physical safeguards**: Restricting physical access to areas where health information is stored
3. **Technical safeguards**: Authentication controls, access controls, encryption, and audit controls for electronic systems containing health information
Any health information you provide through our secure patient portal is encrypted in transit and at rest.
## YOUR RIGHTS REGARDING YOUR INFORMATION
### Account Information
You may at any time review or change the information in your account or terminate your account by:
1. Logging into your account settings and updating your account
2. Contacting us using the contact information provided below
3. For changes to your health information that cannot be made through the portal, please contact our office directly
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
### Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
1. Noting your preferences at the time you register your account with the Site
2. Logging into your account settings and updating your preferences
3. Contacting us using the contact information provided below
4. Using the unsubscribe link at the bottom of any email from us
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
### Rights Under HIPAA
As our patient, you have specific rights regarding your health information as outlined in our Notice of Privacy Practices, including:
1. The right to request restrictions on certain uses and disclosures of your health information
2. The right to receive confidential communications of your health information
3. The right to inspect and copy your health information
4. The right to amend your health information
5. The right to receive an accounting of disclosures of your health information
6. The right to obtain a paper copy of our Notice of Privacy Practices
## CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
## POLICY FOR CHILDREN
We understand the special concerns related to children's online privacy. While our medical services are directed to children, our website is directed to parents. We do not knowingly collect or solicit information from children under 13 through our website without parental consent. If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13 without parental consent, please contact us at the information provided below.
## CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Night Watch Urgent Care
42010 Village Center Plaza, Suite 100,
Aldie, VA 20105
(703) 775-4999
aldie@nightwatchuc.com
